Privacy Policy
Last updated: January 15, 2026
1. Data Controller
Splintormx S.A. de C.V. (hereinafter "Splintormx"), with registered address at Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, Alcaldía Cuauhtémoc, Mexico City, C.P. 06500, Mexico, is the entity responsible for the processing of personal data that you provide to us, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
2. Personal Data Collected
For the purposes described in this privacy notice, we may collect the following personal data: • Full name • Email address • Content of messages you send through the contact form • IP address and browsing data • Device information used to access our site Splintormx does not collect sensitive personal data such as detailed financial information, biometric data, or health information through this website.
3. Purpose of Data Processing
The personal data we collect will be used for: • Responding to your inquiries and requests for information about our services • Providing guidance on financial advisory and social support programs • Sending relevant information about available programs, workshops, and resources (only with your express consent) • Improving the quality of our services and user experience on our website • Complying with legal and regulatory obligations applicable in Mexican territory
4. Legal Basis for Processing
The processing of your personal data is carried out based on: • Your express consent when using our contact form and accepting these terms • Our legitimate interest in improving our services and properly addressing your requests • Compliance with legal obligations under current Mexican legislation, including the LFPDPPP and provisions issued by INAI
5. Data Transfers
Splintormx does not transfer or share your personal data with third parties, except in the following cases: • When required by competent authorities through a duly founded and reasoned court order or administrative resolution • When strictly necessary to protect the rights, property, or safety of Splintormx, its users, or the general public • With technology service providers who assist us in operating the website, who are contractually obligated to maintain absolute confidentiality of the information
6. ARCO Rights
In accordance with the LFPDPPP, you have the right to Access, Rectify, Cancel, or Object to the processing of your personal data (ARCO Rights). To exercise any of these rights, you may send your request to the email: privacidad@splintormx.com Your request must include: • Full name of the data subject and copy of valid official identification • Clear and precise description of the right you wish to exercise • Any document or element that facilitates the location of your personal data • Email address or physical address to receive the response We will respond to your request within a maximum period of 20 business days from the date of receipt, in accordance with the LFPDPPP.
7. Security Measures
Splintormx implements reasonable and appropriate administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing. These measures include: • Data encryption in transit using TLS 1.3 protocol • Restricted access controls based on the principle of least privilege • Documented internal policies for handling and protecting personal information • Periodic staff training on data protection matters
8. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience. For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy available on this same website.
9. Changes to This Privacy Notice
Splintormx reserves the right to make modifications or updates to this Privacy Policy at any time, in response to legislative developments, changes in internal policies, or new operational requirements. Modifications will be available on this page with the date of last update clearly indicated. We recommend that you periodically review this document to stay informed.
10. Contact and Complaints
If you have questions, comments, or wish to file a complaint about the processing of your personal data, you may contact our Data Protection Department: • Email: privacidad@splintormx.com • Phone: +52 55 4170 8923 • Address: Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico If you believe your right to personal data protection has been violated, you may file a complaint or report with the National Institute of Transparency, Access to Information and Personal Data Protection (INAI): www.inai.org.mx